Privacy Policy

1. Who we are

Need A Jet is the service and brand operating this website. For any privacy-related question or request, contact us at contact@needajet.eu.

2. Information we collect

We collect only information relevant to operating the service and responding to you. This may include:

• identity and contact details, including your name, email address and telephone number;
• flight request information, including origin, destination, dates, times, passenger count and flight preferences;
• your company, when you choose to provide it;
• additional preferences or messages you submit; and
• limited technical and security information necessary to operate, protect and maintain the website, such as information used for abuse prevention.

3. Why we use this information

We use personal data to receive and process flight requests, communicate with you about a request, source suitable private aviation options, provide request tracking, respond to enquiries, maintain the security and reliability of the service, and comply with applicable legal obligations where necessary.

We do not use this information for advertising, profiling or newsletters.

4. Legal basis

When you make a flight enquiry, processing is necessary to respond to your request and to take steps at your request before entering into a potential service arrangement. We may also process limited personal data where necessary for our legitimate interests in operating, protecting and improving the reliability of the service, provided those interests are not overridden by your rights and freedoms. Where applicable, we process information to comply with legal obligations.

5. Who may receive your information

Personal data may be shared, where necessary, with service providers involved in operating the website and processing your request. Relevant request information may also be communicated to appropriate aviation partners or providers where necessary to source or arrange the private aviation options you request.

We do not sell your personal data.

6. Service providers and processors

The service currently uses Resend for transactional email delivery. The website is deployed through OpenAI Sites infrastructure and uses Cloudflare services for website delivery, serverless processing, database storage and security-related operations. These providers process information only to the extent required to provide their respective services.

7. International transfers

Some service providers may process information outside the European Economic Area. Where personal data is transferred internationally, it must be handled in accordance with applicable data-protection law and the safeguards made available through the relevant provider arrangements. You may contact us for further information about transfers relevant to your data.

8. Data retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including handling your request, meeting legitimate operational requirements and complying with applicable legal obligations. Retention may vary according to the nature and status of the request.

9. Your rights

Where the GDPR applies, you may have the right to request access to, rectification or erasure of your personal data, restriction of processing, objection to processing, and data portability where applicable. To exercise a right, email contact@needajet.eu. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the competent supervisory authority. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL).

10. Security

We use reasonable technical and organisational measures intended to protect personal data and maintain the reliability of the service. No method of transmission or storage can be guaranteed to be completely secure.

11. Changes to this policy

We may update this Privacy Policy to reflect changes to the service, our practices or applicable requirements. The date above indicates when it was last updated.